FAQ

Orders & shipping

How much is shipping?
Shipping is free on all US orders.

How long will my order take?
Orders are processed within 1-3 business days, then usually arrive in 3-6 business days. You'll get a tracking link by email as soon as your order ships.

Do you ship outside the US?
Right now we only ship within the United States.

Returns

What if I'm not happy with my order?
You're covered by our 30-day guarantee. Contact us within 30 days of delivery and we'll make it right with a refund or replacement. See Shipping & Returns for details.

Using the Electric Eyelash Curler

How do I use it?
Pick your heat setting, let it warm up for a few seconds, then gently hold it against your lashes for a few seconds.

Can I use it with mascara?
Yes, but for the best curl, use it before applying mascara.

How do I charge it?
It's USB rechargeable. A full charge takes about 2 hours and lasts for multiple uses.

Still have a question?

Send us a message on our Contact page and we'll get back to you within 1-2 business days.